• Majority of the service consumers (operators) spend a huge amount on the procurement of the services without specifically knowing the categorization and types of the inbound services
• The modern ERP systems offers solution to tackle services, contracts management, however these weren’t implemented properly
• Specialized services are rendered by only handful of service contractors/providers, thus finding alternatives is a challenge
• Lack of taxonomies/dictionaries to classify, define and catalog services SOW, hence the services are procured as materials or deliverables
• There is complexity in developing the service master taxonomies, hierarchies, processes and methodology
• Differentiating the kind of services procured on Regular Vs Once-off, Itemized Vs Lumpsum
• Lack of data governance (policies, processes, methodologies) in place
• Different versions of the business problems on Strategic functions such as Sourcing, Business Partner (SLM), Categorization, Contracts and Classification
PiLog’s Service Master Configurator, Helps the organizations to achieve the following
• Design the process for Services and Contracts Life cycle Management
• Develop Hierarchies based on Industrial Classification
• Develop Comprehensive Taxonomy mapped with Hierarchy
• Derive Spend Analytics on Contracts, Orders and Vendors
• Vendor Categorization, Classification for On-boarding / Qualification
• Enable Automated mapping for Sourcing and Procurement
• Develop repository of Predefined Services and Contracts SOW
• Develop Generic Bill of Services [MSS – Model Service Specifications]
• System govern processes to manage Services, MSS using SSD and SSH
