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Insights on Transforming Master Class Service & Contract Management From PiLog's Workshop held in Sheraton, Riyadh

Effective Management of Change & inherited Value is the most appropriate Tag line for One day Workshop “Master Class Service & Contract Management”, organized by PiLog on 21st November’2024 at Sheraton, Riyadh

PiLog’s elite customers in Riyadh region.

We are pleased to have delegates from National Water Company; National Industrial and Mineral Information Center; Crown Prince Private Affairs; Royal Private Affairs; MAA’DEN; Local Content & Government Procurement Authority and Tarshid

Crown-prince-print-awairness
National-Water-Company
tarshid
Maaden
National-industrial-mining
procurement-authority
National-industrial-mining

Inception & need of such workshops and engagement with PiLog’s customers are driven from leadership of Pilog with highest in ranks participation.

PiLog’s CEO, Dr. Imad. A Syed is spearheading such initiatives wherein PiLog intent to highlight the core issues & value leaks of business; identify root cause; reflect on areas of improvement referring to market trend; visioning around industry best practices, standards, policies, procedures, KPIs; adoptions of latest & greatest technology.

Advocacy on Important of Data and Data Driven Metrics improving attainment of Business Process KPIs & KRAs.

PiLog is very critical about Partnership; as partner of choice, we continue to identity the value leaks and opportunities for improvement with our structured & systematic approach.

We hear explicit & implicit Voice of Customers. This workshop on Master Class in Services & Contract Management is one of such of many to come.

We talk the talk; Our Success is measured by Customer Success!!!

Overall in the industry; in the past few decades, the focus on Supply Chain Management Sourcing, Category, Contract and Sales has been mostly on Products / Materials; a lot of efforts were made to control Spend, Inventory Hoarding, Insourcing for overall improvement of Top & Bottom lines with contribution to GDP growth with localization. Whereas, Services driven Supply Chain is still uncontrollable from Spend Visibility, Sourcing Capability and Contract Execution.

Main contributor of value leak, Service Master with organizations unable to manage for many reasons with Data needs being Dynamic & Complex; requirement being Maverick; living with unstructured data models, categorization, taxonomy, standards; inheriting short cuts to manage sourcing & contract events and finally not all ERPs meet the requirements for effective & efficient management complex & hierarchy or bill of services in Source of Contract Processes.

The agenda of the workshop was so well structured, interactive and collaborative wherein the Panelist – Industry Leaders and Portioners of Supply Chain Management along with Team PiLog leading; spent their valuable time in first half…

  • ✦ Understand Service Master & Current Practices
  • ✦ Key Challenges / Impact of Service Master on Category, Sourcing & Procurement
  • ✦ Industry Trends of Service Master
  • ✦ Industry Best Practices, Standards, Processes, Taxonomy, Categorization, Hierarchy and Usage
  • ✦ Technology & Process Imperatives for Service Master

Second half was on reflecting at ground level and …

  • ✦ Panel Discussions: Brainstorming Sessions on Syncing service master data with service PR creation and Bill of Services (BOS) in one of major ERP
  • ✦ PiLog Use Cases and Customer Success on Service Master. Proof of Value – “Best Run Business, Run by Good Data.”
  • ✦ Quick Win Roadmap laying Foundation for Unprecedented Transformation Journey in Supply Chain

A delight and refueled energy after a long day of focus & serious presentation and discussions was with the surprise visit of Eng. Ali Bi Saleh Al- Soma; CEO of National Industrial and Mineral Information Center.

His motivational, visionary insights, enlightening core challenges and needs for change & discipline in managing Service Master and in turn End to End Supply Chain is aligned with KSA Vision 2030.

He congratulated the efforts put by Team PiLog under able leadership of PiLog’s CEO, Dr. Imad. A Syed who was driving most of the sessions and Delegates from various counts of Government and Business sector.

Key Closing Remarks on Improved and Sustainable Supply Chain Service Management for KSA.

His advice for PiLog to conduct more of these sessions on various topics of Improving Digital Supply Chain has really boosted our spirits and geared up further to amplify our intent to enhance our Customer Engagement & Partnership drives...,

Do not be disappointed, we are coming to you with Diversified Topics of Interest. Please watch out and block your Calendars....


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